Privacy Policy
Introduction
Bomi Hair Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase our products.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and delivery address when you place an order.
- Payment Information: Payment transactions are processed securely by PayFast. We do not store your credit card details on our servers.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you about your order status
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled securely by PayFast, and we do not store sensitive payment information on our servers.
Third-Party Services
We use PayFast for payment processing. PayFast has its own privacy policy governing how they handle your payment information. We encourage you to review their privacy policy.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hi@bomihairlabs.com.
Last updated: 12/2/2025